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All Orders are made to order and start getting built within 3-4 business days of being purchased. Built time differs on each product, please refer to said products item description. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
If you have any questions, concerns, or issues, our customer support team is here to help! You can reach us via email at SimpBuiltCustom@gmail.com We strive to respond to all inquiries within 48 hours.
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 48h